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Nest Thermostats

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With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 23732 Views
  • 0 replies
  • 8 kudos

Nest Thermostat shutting down & Connectivity issues

I woke this morning to my Nest reading it was shutting down. I am currently at work while at home it is charging on the micro USB port. Also, we have had this for about 1.5 years and it has never connected to our wifi. It claims it can not find the r...

Nest thermostat logging off

My nest app is constantly logging me out (during use of the app) and also forgetting me when trying to log back in - so struggling to use nest. I didn’t have this issue prior to this moving to Google app

2 zones. Only 1 turns the boiler on

Hi,I have 2 zones and 2 heatlinslks. One controls underfloor heating the other controls the radiatorsWas all fine but now only the underfloor heating turns on the boiler. If I just want the radiators on and turn the dial to orange the heat doesn't co...

Installing nest thermostat with no "c" terminal on furnace

Hi, I hope someone can help me. I've been wanting to install a nest thermostat but I've been reading about the problem with the common wire "C" (apparently is not that common since I think the majority of houses do not have this wire). Any how... I r...

Bfigeroa by • Community Member
  • 1615 Views
  • 3 replies
  • 0 kudos

Resolved! replace honeywell with EIC to nest learning 3rd gen

Hello I am trying to replace a honeywell TH9421C1004 thermostat that communicates to a honeywell THM5421C EIC. I have effectively bypassed the EIC and connected the nest directly to the C, R, RH, W1, W2, Y, G connections found on the EIC. We do have ...

lx450 by • Community Member
  • 1214 Views
  • 3 replies
  • 0 kudos

Pin locked out

Hello I can’t access my thermostat pin forgot 

Powersk by • Community Member
  • 369 Views
  • 1 replies
  • 0 kudos
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