03-05-2024 04:29 AM
I've removed my Nest Learning Thermostat and want to pass it on to another user, but I can't seem to factory reset it as it keeps trying to connect wirelessly to the Heat Link.
I've powered the hub and the controller via a USB connector, but only get a yellow LED, which indicates it's disconnected. Does it need to be connected to the mains, or have I missed something?
The controller is connected to the Wi-Fi network.
Thanks
03-05-2024 12:46 PM
Indeed you are missing something.
Where did you get the idea you could power the H/L from the USB data port?
Liven up and pair the set back together as it should be done, then when at settings - reset - full reset. All should be good.