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Need to reset Learning thermostat

Anonymous
Not applicable

I've removed my Nest Learning Thermostat and want to pass it on to another user, but I can't seem to factory reset it as it keeps trying to connect wirelessly to the Heat Link.

I've powered the hub and the controller via a USB connector, but only get a yellow LED, which indicates it's disconnected.  Does it need to be connected to the mains, or have I missed something?

The controller is connected to the Wi-Fi network.

Thanks

1 REPLY 1

Frustratedddd
Community Member

Indeed you are missing something.

Where did you get the idea you could power the H/L from the USB data port?

Liven up and pair the set back together as it should be done, then when at settings - reset - full reset. All should be good.