Nest 3 Temperature Showing Warmer than Room

[Sj2468]

Hello,

I have noticed my Nest running for an excessive amount of time and saw that while the room is comfortable and cool (middle of room  reading 78°) the Nest is registering 84°. This gets worse and worse as the day goes on. I live in Texas and the highs have been over 100°, however, this is a new HVAC unit that is solely zoned for this single room (loft) upstairs. When I measured the temp on the unit/wall behind, it measures 90°. Can anything be done to get the Nest to use the air temperature vs wall temperature to cool the room? It is on an inner wall (other side is the attic) no sun. 

 

[zoeuvre]

Hi Sj2468, 

Thanks for posting here in the Community forum, and I'm sorry to hear about the situation. I want to check if you are still in need of any help. If so, please answer the following:

1. When was the thermostat installed?
2. Do you have other active Nest thermostats? If yes: Do they show the same situation?
3. When did the situation start?
4. Have you tried any troubleshooting steps? If yes: Would you mind listing them?

Also, for thermostats with incorrect ambient temperature and/or humidity readouts, do the following steps:

1. Go to Settings > Technical Info > Network.
2. Check the Signal strength value. The signal strength has a maximum value of 100. A signal strength
   of 75 is considered strong, while a value of 36 or lower is considered
   weak.

I'll look forward to your response. 

Best,

Zoe 

[Sj2468 · Accepted solution]

Appreciate your response! I went through the forum and tried some of the suggestions and I think a restart was all I needed! I did verify my signal strength is at a 76 now as well and I believe it was lower prior to the restart.  Of course the temperature just dramatically lowered in my part of Texas (from 100’s to high of 80 today) so I’ll start a new thread if the problem starts up again. 

[zoeuvre]

Hi there, 

Awesome! I'm glad that everything has been sorted out, and I appreciate your sharing the steps you took to resolve this case. If you have questions or concerns in the future, feel free to start a new thread, and we'll be happy to help.

Cheers,

Zoe