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Nest 3rd generation - no hot water

DFG
Community Member

We have recently had Nest thermostats installed.  On the APP we can see 2 heating zones and our water.   The heating is working fine however we cannot get any hot water.  When we click the hot water symbol on the APP we can hear a click in the  tank cupboard so it sounds like it has switched on but no hot water comes through regardless of the duration we leave it on.  We hear a similar click when the heating comes on.  Any ideas? 

1 REPLY 1

MKG
Community Member

Call your hot water tank manufacture. Tell them the thermostat appears to be sending the request for hot water to the tank solenoid but the tank is not heating the water. Check to see if all your hot water tank breakers are not tripped.