Nest 3rd learning

[isyer]

I have the Nest app on my iPad and iPhone, Google asked me to sign in on the IPhone app, I did then Google cleared my iPhone app and I can’t get reinstall?  Works great on iPad but needed it on iPhone. 

[Markjosephp]

Hello isyer,

Thank you for taking the time to let us know about your inquiry.

To isolate, are you having an issue installing the Nest app on your iPhone? If so, please make sure to check your iOS software version and ensure it's up-to-date. It should be at least iOS 12 or later. Once the app is installed, sign in with the same email associated with your thermostat, and you should see your Nest Thermostat on the home screen.

Let me know how it goes.

Regards,
Mark

[Markjosephp]

Hey there,

I'm checking back in. Were you able to do the steps above? I'd be glad to hear from you — I'd like to make sure everything is working.

Thanks,

Mark

[Markjosephp]

Hi isyer,

I'm checking in to make sure that you've seen my response. Please let us know if you have any additional questions or concerns before we lock this thread in 24 hours. 

Regards,

Mark