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Nest App Connectivity Issue

sugger
Community Member

My nest thermostat is working in the sense it is talking to my boiler and I can turn heating/hot water on off from the thermostat itself.

The issue is that my nest app has stopped working preventing me from remotely controlling the thermostat. Any ideas how to resolve?

 

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3 REPLIES 3

GarrettDS
Community Specialist
Community Specialist

Hey there sugger, 

Sorry to hear about the issues with your thermostat, I'm sure it can be confusing, but I'm happy to help. 

 

I found this article that I would suggest reviewing as it gives you all the troubleshooting steps for this issue. 

Please let me know if you have any further questions. 

Best regards, 

Garrett DS

GarrettDS
Community Specialist
Community Specialist

Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS
 

GarrettDS
Community Specialist
Community Specialist

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS