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Nest App says my two year Trane HVAC system may not be compatible.

BW62
Community Member

I entered the wire labels for my existing Trane thermostat into the Nest app. The app indicated my system may not be compatible and to contact support. I decided to check here first.

The wires in my existing thermostat are: R-W1-Y/Y1-G-O-B.

Our TRANE HVAC system is only two years old so I just assumed it would be compatible. A pic of the existing wiring is below.

THANKS!

Main Unit Thermostat Wiring Large.jpeg

3 REPLIES 3

EdwardT
Community Specialist
Community Specialist

Hi BW62,

Thanks for reaching out. I'd love to know more about this. Could you share the make and model of your current thermostat so we can investigate further?

Thanks,

Edward

Markjosephp
Community Specialist
Community Specialist

Hi there,

Thanks for assisting, Edward.

@BW62, I'm checking back in — how's it going? Were you able to get your systems make and model? Please let us know so we can assist you right away.

Best,

Mark

Hi BW62,

 

I'm checking in to make sure that you've seen our response. Please let us know if you have any additional questions or concerns before we lock this thread in 24 hours.

Thanks,

Mark