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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 22591 Views
  • 0 replies
  • 7 kudos

Heat link not flashing blue

Hi. We have moved I to a new home. The previous owners took the thermostat with them.... We have bought a new one and a stand. I am trying to link the thermostat with the heat link. I cannit get the light to flash blue. I have looked on line. Held it...

Mah2738 by Community Member
  • 286 Views
  • 0 replies
  • 0 kudos

Heat link doesn't work

Hello,The heat link of my thermostat stopped working.I bought the nest in march 2020.There is no light on the heat link. The boiler works fine (still warm water).But no hearing. Heat link deals to be dead. Is there something I van do?Thanks for the h...

Boiler won't turn off, heating on all the time

I am hoping someone can help. I am UK, not technical and will do my best to describe the problem.We have 3rd gen Nest ThermostatSystem Boiler (oil)Water and Heating work independently Everything has worked perfectly for a number of years with all thi...

HelenH by Community Member
  • 1388 Views
  • 4 replies
  • 1 kudos

Heating on most of the day

I’ve used NEST for years without issues but this week my device seems to be completely ignoring the schedule and turning itself on most of the day, costing me a fortune in gas (£10 per day!)I haven’t changed any settings. anyone else has this problem...

Thermostat issue

Hi. I have nest from 3 month and l thing it's something wrong with power supply to my nest. After 3 month nest showing my notifications battery low. How is that possible when it's connect to socket all the time. I use nest stand. I try another cable ...

Sewer1 by Community Member
  • 860 Views
  • 4 replies
  • 0 kudos

3rd Gen heatlink won’t fire up boiler

Had a 3rd gen thermostat for few years on a system boiler set up. Today it won’t fire up the boiler. Done the default resets on heatlink and thermostat. No error codes and both are connecting fine, When you turn the heating on via the thermostat the ...

Tucksy81 by Community Member
  • 1177 Views
  • 5 replies
  • 1 kudos

New home, water temp too low

Hi I have just moved into a home with nest thermostat, had several problems with boiler but that is now working, had to reset thermostat as previous owner did not logout but now can seem to find out how to turn my water temp up. I set up on a combi b...

AC condenser running while heat is on

Hello, I’ve installed a Nest thermostat and the ac condenser is running while the furnace is running. This is a gas furnace system. I have hooked it up exactly as the old thermostat was which is why it makes no sense to me since it was running fine b...

Daniel12 by Community Member
  • 1509 Views
  • 5 replies
  • 0 kudos
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