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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 3988 Views
  • 0 replies
  • 5 kudos

Temp sensors keep switching

So i have 4 sensors on a schedule everytime I temporarily select a different sensor because cooling is turning on in winter after 5-10 minutes cooling turns back on . I open app and it’s back on scheduled sensor instead of the one I selected a few mi...

KE5ZZO by Community Member
  • 219 Views
  • 1 replies
  • 0 kudos

Home away history need more details !!

Please add more information in away history to help analyze. Which device change away? Thermostat or phone? Which phones? My problem is I don't know why some one in home and nest set away. my family got sick, I turn off all home/awaybut gas is too hi...

Newin2000 by Community Member
  • 171 Views
  • 1 replies
  • 0 kudos

Nest app

Why can’t I see temperature settings on my app?

Kellyvet by Community Member
  • 277 Views
  • 3 replies
  • 0 kudos

Nest thermostat

I have two nest thermostats and the nest app on my phone. Can I install a nest thermostat at my mothers house and monitor it with my app? She does have WIFI in her house but she does not have a cell phone. She has dementia, I just want to keep an eye...

THarmann by Community Member
  • 242 Views
  • 3 replies
  • 0 kudos

Nest App Connectivity

I have a Nest 3 learning thermostat. The app is used on 2 IPads and 2 IPhones. Until recently these devices were able to remotely control the thermostat. But recently only 1 of the iPads manages this. The others will show the named thermostat but don...

Jihnboy by Community Member
  • 243 Views
  • 3 replies
  • 0 kudos

How to schedule hot water timing

Hi, I have heating scheduled but no option on my app to schedule the timing for hot water. I have to turn the hot water on manually and it only works when the heating is on at the same time. No problem during the winter, but how do I get the water he...

Fifi3 by Community Member
  • 204 Views
  • 1 replies
  • 0 kudos

Trying to determine learning thermostat version

I received learning thermostat as a gift. Need to know if it is Version 3 before I open it. I cannot see parts so can I lookup s/n? i will exchange it for V3 if it is older unit. thank you

RodD by Community Member
  • 253 Views
  • 3 replies
  • 0 kudos

Resolved! Gen 3 Learning Nest- no power through any wires

I tried to install my nest on my own, but I received an E74 code- no power to Rh line. I have an Rh and a W1 line going into my thermostat, and I believe they are called COM1 and H1 on the furnace side. I followed all the troubleshooting steps I coul...

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