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Nest Blowing Heat on Cold Setting

catalinagarcia7
Community Member

This is my third attempt at trying to install my nest thermostat at my home in FL. I have installed four devices before with no problem but here in FL I have had no luck. Last week I purchased a brand new 3rd gen learning thermostat. Took a before photo and followed all the steps. For a third time my thermostat started blowing heat instead of cool air. Saw previous articles suggesting switching the heat pump settings but I was unable to get to a heat pump setting. Help please!

37E3AA15-EBC6-4868-9A24-D0281AE28042.jpeg

3 REPLIES 3

Markjosephp
Community Specialist
Community Specialist

Hello catalinagarcia7,

I'm sorry for the trouble this may have caused you — let's see what's going on.

To determine your system's configuration, could you please tell us the make and model of your system?

I'll look forward to your response.

Thanks,

Mark

Hi there,

I wanted to see if you still needed help. Please let us know if you have any other questions or concerns.

Thanks,

Mark

Hi catalinagarcia7,

I'm just checking in to make sure that you've seen my response. Please let us know if you have any additional questions or concerns before I close this thread in 24 hours.

Best regards,
Mark