11-21-2022 05:31 PM
This is my third attempt at trying to install my nest thermostat at my home in FL. I have installed four devices before with no problem but here in FL I have had no luck. Last week I purchased a brand new 3rd gen learning thermostat. Took a before photo and followed all the steps. For a third time my thermostat started blowing heat instead of cool air. Saw previous articles suggesting switching the heat pump settings but I was unable to get to a heat pump setting. Help please!
11-25-2022 02:36 PM
Hello catalinagarcia7,
I'm sorry for the trouble this may have caused you — let's see what's going on.
To determine your system's configuration, could you please tell us the make and model of your system?
I'll look forward to your response.
Thanks,
Mark
11-28-2022 02:48 PM
Hi there,
I wanted to see if you still needed help. Please let us know if you have any other questions or concerns.
Thanks,
Mark
11-29-2022 03:16 PM
Hi catalinagarcia7,
I'm just checking in to make sure that you've seen my response. Please let us know if you have any additional questions or concerns before I close this thread in 24 hours.
Best regards,
Mark