Nest Factory reset when uninstalled

[sesanchez]

I uninstalled my Nest but did not factory reset before doing so. Can I factory reset while the device is on my hands or do I need to install it again?

[JenniferV]

Hi sesanchez,

Thanks for reaching out. The display needs to be connected to the base in order to do a factory reset on your device. Check this support website article to learn more.

Thanks,

Jennifer

[MelbaDT]

Hey there, 

How's it going? Have you had the chance to try the steps on the link provided above?

Best, 

Melba

[MelbaDT]

Hi, 

We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Best, 

Melba