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Nest Gen 3

Twhit
Community Member

My thermostat is not activating any system controls. It is not turning on heat, AC, nor the fan. The thermostat is powered up  but not controlling anything. Only way I can get thermostat to activate ate my heat pump is in test mode. I have noticed that ter was an update to the system 2 days ago. Since then my system has not operate. But for those 2 days the temperature was perfect for my settings. But this morning it was cooler and the system was operating. I have reset, pull thermostat off the wall. I have this thermostat for almost 3 years. So my wiring is connect right. Really no problem until now.

3 REPLIES 3

Jake
Community Specialist
Community Specialist

Hey Twhit,


Sorry for the late reply. I wanted to follow up and ensure you are good to go. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey Twhit,

 

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 

Best regards,
Jake

GarrettDS
Community Specialist
Community Specialist

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS