11-09-2025
10:14 AM
- last edited on
11-12-2025
06:45 PM
by
Derickf
Hello
My Heat Link has no flashing lights, I have tried rebooting the system by both pressing the button on the heat link, and the thermostat and moving them closer together. I have also tried turning off router etc, nothing seems to work. I know that there is power going to the heat link as I have a device to check this,
I am unsure which generation my nest is , cannot locate this on the unit but it was fitted in 2019.
Can you advise please?
11-09-2025 10:20 AM
Sorry also the fault code H71 is displayed on the thermostat
11-10-2025 03:06 AM
Hello
This has now been resolved by online customer support