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Nest Learning Thermostat Set Up Test won’t allow DONE

Meggin
Community Member

First installation of a Nest product (learning thermostat) and everything seemed to go smoothly up until the set up test when the wall thermostat asks you to select which system to test and then turns each one on. That works! What doesn’t work is the “Done” button. Even though the heater correctly activated, I keep going back in a loop and can never select Done at the final step. 

1 REPLY 1

RenzJ
Community Specialist
Community Specialist

Hi Meggin,

 

Thanks for bringing this up here in the Google Nest community. We'd be happy to take a look into this for you. Have you tried rotating the Nest Thermostat ring so that the Done button will light up and press the display?

Let me know if it works.

 

Best,

Renz