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Nest Learning Thermostat can't get past "Please attach display to the base. "

TWB1
Community Member

Consulted the community. Tried the hold the display to the base for an extended time. No help.

No idea how I got into this, but I can't seem to get out.

4 REPLIES 4

CoolingWizard
Platinum Product Expert
Platinum Product Expert

Have you tried forcing a manual reboot? 

AC Cooling Wizard

NestPro, Google Pro, Mechanical Engineer and HVAC service company owner. If my answer solved your problem, click Recommend this Answer below, and If it helped you, please give a Kudo.

Yes. Finally gave up as I need heating and cooling. Went to Home Depot and purchased a Honeywell T5. 

Alinfante1
Community Member

How DO i GET TO ASK A QUESTION SINCE THERE IS ABSOLUTELY NO PHONE SUPPORT? 

CoolingWizard
Platinum Product Expert
Platinum Product Expert

If you seek an answer to a particular problem you are having, start by posting a new question.  And if there is a person you would like to be notified, start with a “@“ symbol.  For example I am @CoolingWizard and you are @Alinfante1 .

AC Cooling Wizard

NestPro, Google Pro, Mechanical Engineer and HVAC service company owner. If my answer solved your problem, click Recommend this Answer below, and If it helped you, please give a Kudo.