cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Nest Learning Thermostat will not keep a charge when on the wall

MyUserName
Community Member

I have 2 Nest Learning Thermostats. One upstairs and another downstairs and neither will hold a charge. If I take off the wall, charge, then put back on the wall they work for less than 24 hrs. One or both were replaced just last year. They worked fine until recently. 

3 REPLIES 3

Jake
Community Specialist
Community Specialist

Hey MyUserName,

 

Apologies for the late reply. I wanted to follow up and ensure you are good to go. Having the device not keep charge is never ideal. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and ensure the device is working properly.


Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey MyUserName,

 

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey MyUserName,

 

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake