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Nest Learning thermostat reading about 8 degrees higher than room temperature

Hallmtstps
Community Member

‎10-09-2023 12:18 PM

Just installed Nest Learning Thermostat and it is reading about 8-9 degrees higher than room temperature. Room temperature is 68 degrees and the Nest Thermostat is showing that it is 76 degrees. How can fix this issue? Is there a way to calibrate or reset?

 

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Jenelyn_O
Community Specialist
Community Specialist

‎10-12-2023 03:10 PM

Hi Hallmtstps,

 

Thanks for reaching out. I'd like to take a closer look at it. Please try to restart your Nest Learning Thermostat by going to the Settings > Reset > Restart. After that, check if there will be any changes on its displayed temperature. You can check as well the value of your thermostat's signal strength by going to Settings > Technical Info > Network. 

 

If the issue persists, follow the troubleshooting steps below:

 

  1. Turn on Sunblock
    1. Open the Nest app select the thermostat.
    2. Go to Settings Nest SenseSunblock.
    3. If Sunblock is off, turn it on by the slider Off.
    4. If you don't have the Nest app, go to your thermostat display, go to Settings Nest SenseSunblock. 
    5. Select Yes to make sure Sunblock is on.
  2. Check if your thermostat is near a heat source

Check if the thermostat is near:

  • Air vents that direct warm air
  • Appliances (that includes large televisions)
  • Electrical outlets
  • Plumbing (hot water pipes in old buildings are frequently not insulated)
  • Warm air in the wall
  • Other potential heat sources

 

Please let me know how it goes.

 

Best,

Jenelyn

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