03-06-2023 11:29 AM
I just received an email that says: "
03-17-2023 11:50 AM
Hello JF190,
Thank you for taking the time to let us know about your inquiry. I'd be happy to take a look at this for you.
I'm sure it's confusing to have a subscription that you didn't sign up for. To be sure, I found an article with steps on how to sign in to the Nest Renew. Please try signing in with the email address associated with your Nest Thermostat. If you're successfully logged in, you've joined the program. Also, if you opt out to continue unlinking it, there's a step to cancel the Nest Renew service.
Regards,
Mark
03-20-2023 02:15 PM
Hi there,
I wanted to follow up if you still need help. Please let me know if you’re still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.
Best,
Jenelyn
03-21-2023 02:18 PM
Hello there,
I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns, as I'll be locking this thread in 24 hours.
Thanks,
Jenelyn