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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4661 Views
  • 0 replies
  • 5 kudos

Worst Customer Service Ever

I am writing this with the most amount of frustration. I have never ever experienced such bad customer service in my life. Google has officially proven itself to be a greedy company that has no care for their customers. I have a Nest Thermostat that ...

Mustafa by Community Member
  • 1206 Views
  • 8 replies
  • 1 kudos

New 3rd Gen Nest Learning - Heats When on Cool

I installed a new 3rd Gen Nest Learning thermostat and it is heating when supposed to be cooling. I don't have a heat pump, but a conventional A/C with a furnace. The wiring labels in the old thermostat were as follows:RCWYGCW2The Nest doesn't have t...

kerrywaz1 by Community Member
  • 481 Views
  • 4 replies
  • 0 kudos

Wiring help

I have the nest learning thermostat and the wires don’t match up please see attached photo and help if your able  

45357F3A-2C95-4E71-A894-9B944BEFC0B5.jpeg
Zeno72 by Community Member
  • 414 Views
  • 3 replies
  • 0 kudos

E72

E72 error after working well for 2 weeks. Wiring confirmed good, but error continues. Ideas?

Sneider by Community Member
  • 441 Views
  • 3 replies
  • 0 kudos

Nest learning thermostat not finding network

Hello,We've had the best thermostat installed last September (2020) with no problems at all. Now for the last 2 months, the thermostat does not have the ability to find the network anymore. Additionally, the thermostat doesn't always respond when bei...

NoFly by Community Member
  • 445 Views
  • 3 replies
  • 0 kudos

Nest Thermostat Install

I have a heat pump. Old thermostat has 2 wires attached to the "Y" terminal. On Nest thermostat, will 1 wire connect to "Y" and the other to "Y1"?

rickrph by Community Member
  • 395 Views
  • 3 replies
  • 0 kudos

Nest Smart thermostat controlling multuiple Electric heaters

Hi, Potentially looking to move to a place that has multiple electric heaters only (storage heaters).Is there a way to connect those heaters so they all report to one thermostat for heat control?Are there specific storage heaters that work with nest?...

Lucazade by Community Member
  • 1531 Views
  • 2 replies
  • 1 kudos

not wirelessly connecting, and no hot water

I have just installed another 3rd gen nest thermostat (for a friend, ive already successfully installed two in my own house) it's connected on a Y plan, and I have carefully followed the Y plan wiring diagram (as before in my house) and all is correc...

Martin68 by Community Member
  • 418 Views
  • 2 replies
  • 0 kudos

Heat link failure

Can I buy a replacement heat link? It is only just over 2 years old and has failed. No lights. Dead!! Thank you

Fionajane by Community Member
  • 1056 Views
  • 11 replies
  • 0 kudos
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