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Thermostat has NO location setting

VegasDon
Community Member

My thermostat has the wrong weather location, it is correct on the app, but wrong on the thermostat. Everyone says to go to the thermostat settings, location. But there is NO option for location on my settings menu

3 REPLIES 3

MelbaDT
Community Specialist
Community Specialist

Hey there, 

 

Thanks for reaching out and sorry for the delay. 

 

What type of Nest thermostat do you have? Could you try the following steps below: 

  1. On your mobile device's Nest app home screen, tap Settings.
  2. Select Home info.
  3. Tap Address. You will find your home’s current address and its location on a map.
  4. If the address is incorrect, tap on it to enter a new one. Then tap Next or Done.

Keep me posted. 

 

Best. 

Melba

MelbaDT
Community Specialist
Community Specialist

Hey there, 

 

Checking back in — how's your thermostat now?

 

Best, 

Melba

MelbaDT
Community Specialist
Community Specialist

Hi, 

 

I haven't heard from you in a while so I'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community.

 

Best, 

 

Melba