Google Nest Community

Nest display is not showing red flame when hot water schedule is supposed to be on

Hi,I have a Nest connected to a system boiler and hot water cylinder. The settings in the Pro Setup reflect this and I believe have always reflected this since it's been set up. Over the past few months, I've noticed a few things when the hot water s...

Can you exclude a temp sensor from the "Safety Temperatures" function?

We have five temperature sensors scattered about the house, including one in the garage. We live in a cold-weather climate and we keep items in the garage we don't want to freeze, so we like being able to monitor the temperature. But when we added it...

Wifi connection issue to thermostat

I have tried everything and my thermostat still won’t find my wifi network. It used to find it and then just stopped and won’t reconnect. I’m out of ideas to try to fix it.

Heating not linking with thermostat schedule

Hi there - please could we have some advise. We have two thermostats in the house one for upstairs and one for downstairs, and one heatlink in the kitchen next to the boiler. Neither of the thermostats seem to be controlling the heating - it is curre...

Please reattach

After a couple hours trying to troubleshoot with support the dreaded ‘Please remove thethermostat from itsbase, then reattach it.’ endless message loop , the answer was well guess your base failed (again, 3rd one) but you are out of warranty so here ...

Wi-Fi Connection error

Heating not Activated by Nest schedule, No Errors on Heatlink

Hello! Since December our boiler has not always been triggered by the Nest's heating schedule. There was no rhyme nor reason to it as one day the heating wouldn't work via the schedule but the next day there would be no issue. However, for the last w...

Farsight Near display stopped working

Nest Learning Thermostat 3rd GenI've had this for six weeks, and the Near (detailed) display has stopped automatically showing when I am close (3 ft). The Farsight display still automatically triggers, but when coming closer it no longer switches to ...

No hot water schedule showing

I have had the nest thermostat for a few months now, but the app does not show the water schedule, this is the nest learning stat 3rd edition, the app is the iOS version any help please