cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Nest Sensor not connecting

Kato530
Community Member

I was trying to reconnect my sensors to my Nest thermostat after having to reset it.  I keep getting an error with the sensors that they cannot communicate with the Nest system.  After 45 min of working with Google chat tech support, I was finally told that there is a known bug that was discovered that Google is working on correcting.  Supposedly will be fixed within 24-48 hours.   Something tells me that the Google Tech Support agent I was working with was just lying because she couldn't figure out how to get me connected.

1 REPLY 1

Patrick_Caezza
Diamond Product Expert
Diamond Product Expert

@Kato530 

Which Nest Thermostat do you have?


To ensure that I see your reply, please tag me using @Patrick_Caezza