Nest Sunblock not working

[Jular001]

Sunblock is not working. Thermostat states temperature in the room is 9° higher than it actually is when the sun shines through the window onto the thermostat,  I have to manually adjust the temperature setting each day in order to stop the AC from running. I have tried the recommendations (toggle sunblock off and on, checked network setting is correct ) to fix the problem and nothing works. 

[AxelD]

Hi Jular001,

Thanks for posting in the Community! Sorry to hear that your Nest Thermostat is showing the wrong temperature reading. No worries, help is here! To assist you better please provide me with the following information:

1. What type of Nest thermostat do you have?
2. Where did you install your thermostat? (in a room and on a wall or stand)
3. Is the Nest Thermostat near a heat source?
4. Where are you located?

Keep me posted.

Regards,

Axel.