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Nest Thermostat (2nd Gen) support ending? Can I get API access

konrad-ps
Community Member

Hi, 

Since Nest 2ndGen won't be supported soon (essentially bricked), can I access my device's API directly (Not via Google's cloud) to set up remote control by myself? It would be nice to provide at least some way of using this device's remote access.

9 REPLIES 9

Tasandriel
Community Member

I asked the same question to Google Support.

The long answer was: they have chosen not to implement this feature, but I cannot say why.

The short answer was: no.

Google is bricking our devices that we bought and paid for without even giving us the option to manage them locally or on our own webserver.

 

It's disgusting and they need to be taken to court for this bull**bleep**!

Let Nest Thermostats Keep Working - Sign the Petition · Let Nest Thermostats Keep Working - United States · Change.org via @Change

Johnduk
Community Member

 

Hi,

Since the Nest 1st Gen will soon be unsupported, you might be able to directly access the device’s API for remote control. Using a custom solution like CupCut could help you manage it without relying on Google’s cloud. Let me know if you need help with this!

How is a video editing tool going to allow you API control on a thermostat? Doesn't make any sense whatsoever.

And as long as Google doesn't allow API access you're not going to be able to do that anyway.

bpdelaney
Community Member

I don't see why Google can't simply charge a nominal fee for extended support of older Nest thermostats. This is something their competitor Oracle does with all the software products that they purchased. Unlike a phone or a speaker, these expensive devices are wired and screwed into homes. They really don't need any software updates; they just need to continue to be connected via the app. I do like your idea that at least they could let the open source community and owners support older devices. Otherwise it is a waste of a perfectly well-working electronic device, that certainly was not cheap to buy nor install. I suspect that there may be some legal reason whereby they would have to negotiate and pay some kind of license money to the original designers of these Nest products that Google is now dropping? Maybe something was written into the sale of Nest to Google whereby they were only allowed to support these devices for a limited time while Google made new products of their own? Perhaps so the original Nest product designers were legally allowed to create something new at that time just like Pebble watch creators recently did long after Pebble was sold to FitBit and FitBit to Google? Because what corporation would not want to make easy money off countless captive customers that have their products screwed onto their homes? I wish Google would be more honest about their reasons for doing this to their Nest customers, because I regret recommending them to my parents and relatives who are all in the same boat now so to speak, me with egg on my face for ever having trusted Nest and Google.

The only reason is: corporate greed
It hardly costs them anything to keep the devices able to connect (a few servers at best).
They could propose a maintenance fee, or make it open source. But they rather decide to be vague and give you the finger forcing you to upgrade to new hardware if you want to keep the same features.
It's anti-consumer and a disaster for the environment if this is allowed to go through.

rogue4gay
Community Member
Seems like this is the perfect opportunity to "shame" google into providing access to gen 1 and gen 2 nests for those that want to do their own remote support. I asked chatGPT about this. Here was its bottom line summary. Would anyone else want to participate in a petition to request this of google. Given google is currently facing antitrust issues, now is a good time.
  • Target a Specific Ask: Focus on allowing basic remote control via a local or self-hosted solution, not full open-sourcing. Examples:

    • Release a local API with secure authentication

    • Release a Dockerized server image for basic relay control

    • Extend cloud access via an open licensing model

  • Find Allies:

    • Partner with groups like iFixit, the Repair Association, or the Electronic Frontier Foundation (EFF).

    • Reach out to smart home and privacy-focused influencers or YouTubers.

  • Launch the Petition on the Right Platform:

    • Change.orgiPetitions, or Action Network are common options.

    • Consider also running a campaign through RedditTwitter/X, or YouTube.

  • Provide Testimonials and Data:

    • Show how many devices are still in use.

    • Document how much e-waste this move could generate.

    • Share personal stories of user frustration

rogue4gay
Community Member

Let Nest Thermostats Keep Working - Sign the Petition · Let Nest Thermostats Keep Working - United States · Change.org via @Change

Petition not found.