10-07-2024 10:03 AM
Hi, I am having trouble accessing my Nest account because of two-factor authentication. My previous phone number, linked to my account, has changed, and I can no longer receive verification codes to access my account. My new phone number is [insert new phone number], and my recovery email is [insert recovery email]. I would greatly appreciate your guidance on how to regain access to my account. Thank you for your assistance!
10-07-2024 10:03 AM
I need to talk to a live agent.
10-09-2024 02:43 PM
I have escalated this to a specialist for you.