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Nest Thermostat App .

JimKin
Community Member

The App screens for my Nest thermostat used to work but now only show Home/Away assist and no other screen. We have tried rebooting etc. to no avail. Advice please. Thank you.

1 REPLY 1

Jenelyn_O
Community Specialist
Community Specialist

Hi JimKin,

 

Thanks for reaching out. I'm sorry for the delay. A few questions: what type of Nest Thermostat do you have? Do you see any messages or codes on your actual thermostat device? Please share with us the photo of the one you're seeing in the app. 

 

Best,

Jenelyn