10-15-2023 06:56 AM
The App screens for my Nest thermostat used to work but now only show Home/Away assist and no other screen. We have tried rebooting etc. to no avail. Advice please. Thank you.
10-18-2023 09:40 AM
Hi JimKin,
Thanks for reaching out. I'm sorry for the delay. A few questions: what type of Nest Thermostat do you have? Do you see any messages or codes on your actual thermostat device? Please share with us the photo of the one you're seeing in the app.
Best,
Jenelyn