Nest Thermostat App

[Mholst46]

My nest app use to show the name of who made the adjustment of the temperature in the History section but I doesn’t now why? Must be a setting somewhere that’s not correct.

[zoeuvre]

Hi Mholst46, 

Yikes! If the Nest app used to show the name of the person who made temperature adjustments in the History section but no longer does, it's possible that a setting has been changed or there may be an issue with the app. Here are a few troubleshooting steps you can try:

1. Open the Nest app and navigate to the settings section. Look for any options related to displaying user names or activity history. Ensure that the setting to show the name of the person making adjustments is enabled.
2. Confirm that each person who has access to the Nest Thermostat has their own individual user account within the Nest app. If someone is making adjustments without a registered user account, the app may not be able to display their name.
3. Uninstall and reinstall the Nest app on your mobile device. This can help resolve any potential software glitches or issues that may be affecting the display of user names in the History section.

Let us know how it goes.

Best,

Zoe