Hi, @MickyHBar!
Thank you so much for reaching out to the community. I’m truly sorry that the Google Assistant doesn’t activate hot water; I know this is a helpful feature. I’m happy to help you!
To effectively troubleshoot, please answer the following questions:
- Can the Nest Thermostat be controlled using the Nest app?
- Are any voice commands working with the Nest Thermostat?
- Were there any recent adjustments to your Wi-Fi network?
- What troubleshooting steps have you tried so far?
Please ensure the following:
- Your mobile device and thermostat are connected to the same Wi-Fi network.
- The account you use for Google Assistant is the same as the one linked to your thermostat.
In the meantime, verify if the device is listed.
- Open the Google Home app.
- Tap your account icon in the upper-right corner.
- Select “Assistant settings” and then “Devices.”
- Please let me know if your device appears in the list.
For additional information, you can refer to this article: Control smart home devices with Google Assistant.
Best regards,
Ana
