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Nest Thermostat Heat Link - No Power

Levieilhomme
Community Member

Hi, I am no longer able to turn the heating on as the thermostat shows me a ‘heat link’ issue.  

I’ve had a gas engineer out who has confirmed that it the heat link itself is all wired as expected but shows no signs of life or lights.  Having looked through the forum I can see this is not an uncommon issue.  The thermostat itself seems to be fine. 

To confirm, we inherited the system having moved into the house in February so I am unsure as to how long it has been installed for.  

Can you please let me know next steps and how I can go about seeking a replacement?

 

thanks 

1 REPLY 1

Levieilhomme
Community Member

This is a 3rd generation thermostat