01-13-2023 06:32 PM
Just installed my system, which it said was compatible. Once installed, the heat would only kick on for a couple seconds and then would cut off. It would start again every minute or so. Never once ran for more than 30 seconds. I had a Honeywell TH500 Focus Pro, with O/B, Rh + Rc (Jumped), Y, W, G, and C wires connected. I moved them all to the Nest in the obvious spots, and yes I checked all my cables already. Please help!
01-14-2023 04:47 AM
I had the same issue y'day. I had the blue and white mixed up which I corrected. See my post above from this morning to compare your connections. It corrected itself after that.
01-14-2023 04:52 AM
Can you post the link?
01-18-2023 11:47 AM
Hello folks,
I wanted to stop by and see how I could help.
@voken, Thanks for posting on this thread about how you were able to resolve your concern.
@blakepparrish, Thank you for taking the time to let us know about your inquiry. It's most likely a power-related concern that causes your system to deactivate unexpectedly, but I'd be happy to take a look into this for you.
Could you tell us what type of Nest Thermostat you have? Please share with us a photo of your thermostat's wiring diagram. Also, check your system power readouts under the "Technical Info" settings for the Nest Learning Thermostat or Nest Thermostat E and "Power Info" for the Nest Thermostat 2020.
I'll look forward to your response.
Regards,
Mark
01-23-2023 05:38 PM
Hi folks,
I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
Thanks,
Edward
01-24-2023 05:53 PM
Hi folks,
I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Thanks,
Edward