01-14-2023 04:37 AM
Need help. I just replaced my Ecobee with Nest 3rd Gen Learning Thermostat. We use Oil for heat and have a Heat Pump (as shown in pics below). And when I look at settings on Nest I only see Forced Air and no Heat Pump. Will that be an issue ? I also posted my current Ecobee connections and what I connected those on to my Nest thermostat. In other forums I see that for Heat Pump you need to have an orange wire connected to O/B. I don’t see that connected either on my Ecobee or Nest.
On my heat pump I see 2 orange wires but they are not connected anywhere. Is that ok or should I have one of that extended and connected to this O/B ? Or should I leave as-is?
01-18-2023 10:24 AM
Hi voken,
Thanks for posting and for the photos.
A few questions: were you able to finish the setup? If so, what happens when you call for cooling and heating? Do they work as intended?
Best,
Mel
01-23-2023 05:41 PM
Hi voken,
I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
Thanks,
Edward
01-24-2023 05:53 PM
Hi voken,
I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Thanks,
Edward