09-22-2021 11:28 AM
My Nest Thermostat stopped connecting to my app on my phone and Alexa. My thermostat says it is connected and my phone says it's not connected. I have restarted it. Nothing seems to work.
10-15-2021 12:45 PM
Hey sumwar1976,
Apologies for the delayed response. I wanted to reach out and see if you are still having trouble connecting to the app? Please let me know, as I would be happy to review some troubleshooting steps.
Best regards,
Jake
10-20-2021 10:25 AM
Hey sumwar1976,
I wanted to follow up and ensure you are good to go. Please let me know if you have any questions from here, as I would be happy to take a closer look and assist you further.
Best regards,
Jake
10-21-2021 11:38 AM
Hey sumwar1976,
It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post.
Best regards,
Jake