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Nest Thermostats

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Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Platinum Product Expert
  • 11427 Views
  • 0 replies
  • 6 kudos

Adding c-wire

I'm trying to connect my Nest thermostat. I bought it because it doesn't need a C-wire. The Nest Power Connector is basically the same thing. I rent an apartment and they don't allow c-wire installation. Probably because the wiring on the board at th...

JasonM1 by • Community Member
  • 585 Views
  • 9 replies
  • 0 kudos

Off line and cannot make any changes on the physical Nest

I have never been able to make any changes from the Nest thermostat itself. When you tap on the side you can see the screen, but doesn't respond if you touch the screen. It would work from the app prior to 5 days ago. In the past 5 days it shows offl...

ReVamp by • Community Member
  • 139 Views
  • 1 replies
  • 0 kudos

Nest app crashes while adding nest learning thermostat v3

I'm a new Nest user and have succesfully added 3 Nest Protect's to my app. While trying to add my Nest learning thermostat v3 in the phone app the phone app keeps crashing when i try to add the thermostat with the code generated by the thermostat. Ho...

App temperature reading is wildly wrong

We recently changed Wi-Fi supplier and therefore router. The Nest thermostat was offline until yesterday when I linked the new router to the thermostat - which is working just fine but the temp readings on both my iPhone and iPad are way too high and...

RHV1 by • Community Member
  • 238 Views
  • 3 replies
  • 0 kudos

Resolved! GH and GL wire

Hi everyone!I have 7 wires : R C GL GH O/B Y WCan I install a Google Nest thermostat?Thanks

Davidsf89 by • Community Member
  • 410 Views
  • 1 replies
  • 0 kudos

Thermostat display don't wake up when using app

Thermostat display don't wake up when using app everything works but when I turn the dial on the app the dial on the thermostat don't move the screen stays blank but if I touch the thermostat it shows its turned on ...is the nest faulty?

Suzzie by • Community Member
  • 114 Views
  • 1 replies
  • 0 kudos
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