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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 23135 Views
  • 0 replies
  • 7 kudos

3rd Gen Nest Thermostat has no network connection

My 3rd Gen thermostat has no network connectivity. Wifi totally died on it suddenly. This unit acts as there is no WiFi whereas I have many 2.5GHz WiFi networks available. Following is what I have done, and the issue still is not resolved.1. Reset th...

singhharp by Community Member
  • 138 Views
  • 1 replies
  • 1 kudos

Google nest thermostat

Yes I need to speak with a live agent to assist me in getting my thermostat to connect with my wifi

Nest 4th Gen Learning Thermostat and Islandaire PTAC

Hello! I was able to (generally) make a 4th gen nest learning thermostat work with my Islandaire PTAC (https://islandaire.com/ptac/product/ezrm/). Cooling seems to work well, however I cannot seem to get heat to work correctly. No matter what I do, I...

GabeI by Community Member
  • 241 Views
  • 1 replies
  • 0 kudos

Resolved! Nest app history not showing

I having been happily using my 3rd gen learning thermostat and the Nest app (android) for the past few years. About 10 days ago the history stopping working on the app. It just says come back tomorrow. History is updating on the thermostat. The app a...

BIF by Community Member
  • 582 Views
  • 4 replies
  • 0 kudos

Resolved! Nest Thermostat stopped showing history three weeks ago

Please can anyone advise why my app has stopped showing energy usage. Been working fine for about four years and stopped recording usage about three weeks ago. My app is up to date and also the software on the thermostat. TIA

Rob1967 by Community Member
  • 404 Views
  • 3 replies
  • 0 kudos

Nest 4th generation

Im totally disappointed with the 4th generation thermostat, from the app interface , to the inaccurate house temperature . I had the nest 3rd generation and had no problems (app or equipment) I just installed the 4th generation yesterday, I dislike t...

Gartezl by Community Member
  • 330 Views
  • 1 replies
  • 2 kudos

thermostat compatibility

My existing thermostat (Napoleon model # 1E78), is powered by two AAA batteries, controls my Napoleon natural gas fireplace. For this existing thermostat, a small diameter, solid copper, black insulated wire is connected to the RC terminal and a smal...

rcatoman by Community Member
  • 160 Views
  • 2 replies
  • 0 kudos

Help With Nest E Thermostat Wiring

I have an electric heat pump and trying to figure out the wiring for Nest E thermostat.My current thermostat has 7 wiresRedBlackWhiteYellow Green OrangeBlue.Nest E thermostat only has 6 connectors. Will this thermostat work?

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