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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 21924 Views
  • 0 replies
  • 6 kudos

Request for Nest GEN4 Feature APP Enhance/Updates!

Hello,I just purchased a GEN4 Nest Thermostat, coming from the Gen2. There are some improvements that really need to be made IMO, if you're going to charge that amount of money for a thermostat.1. First and foremost, an "Always On" FAN feature should...

Frankie_C by • Community Member
  • 254 Views
  • 1 replies
  • 0 kudos

Low battery Nest

Low battery repeated warnings even after the unit has been plugged in to an external power source for 24 hrs

Dakesojo by • Community Member
  • 249 Views
  • 1 replies
  • 0 kudos

Geothermal Primary (choice greyed out)

Recently installed a Nest 4th gen learning thermostat, on my Bryant Geothermal, with resistive heat aux. Have set it up and even a factory reset. Selected single heat forced air, but under primary heat in Google app it consistently shows electric and...

odosou by • Community Member
  • 316 Views
  • 1 replies
  • 0 kudos

Disconnecting existing device from former owner

I just moved into a house with an existing Nest thermostat. I was able to get the device connected to our new internet/wifi service, and I created a new Nest account, but I am unable to add the device to my account. Online instructions say: "On your ...

Home/Away has stopped working as expected - keeps switching to ECO

My house keeps switching to Away and Eco even when I am home and the AC switches off. I have two Nest Thermostats, let's call them upstairs(for AC) and Downstairs (for Heat). Both are active for presence sensing, along with two Nest Protects. I do no...

Pete-w by • Community Member
  • 391 Views
  • 3 replies
  • 1 kudos

New 4th gen thermostats: online in app, offline in web browser

Just replaced two 1st gen thermostats with the new 4th gen ones. Everything works fine. In the Google Home app I can see the two new thermostats and control them. But when I check them in Chrome at home.nest.com, these two show up as "Offline". All t...

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