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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4536 Views
  • 0 replies
  • 5 kudos

Nest 3rd generation heatlink dead

Hi there,my 3rd generation heatlink is dead, with no lights despite having a power supply. I tried resetting but to no avail. can anyone tell me where to source a replacement heatlink as the learning thermometer is working fine so I don't want to pur...

Resolved! Nest gen 3 thermostat failing

This morning the house was cold. The thermostat said it had a low battery and no network connection which is odd as it’s, the base unit, plugged into the wall and the router is working fine. I rebooted unit and the internet and it reconnected but sti...

Bloss2002 by Community Member
  • 353 Views
  • 12 replies
  • 0 kudos

W5 error - thermostat not working

I have an error W5 on my thermostat, no other code and troubleshooting has done nothing besides direct me in circles back to the start. I've read online that she thermostats are faulty and in need of replacement. I just want a working heating system....

3rd gen nest thermostat

the clips on the back of the thermostat broke and now the thermostat won't stay on the wall, I see this is a common failure how do I go about getting replacement clip piece?

lsmith23 by Community Member
  • 88 Views
  • 2 replies
  • 0 kudos

Resolved! Honeywell Chronotherm III to Nest wiring

I'm trying to replace a Honeywell Chronotherm III that has the following wires: R,Y,G,W,O,BWhen I wired it to nest routing B to C the system only blew cool air. I have two zones in the house. Does that mean it's incompatible?

Heat Pump not working

Trying to install the nest to work with my heat pump system. I’ve installed according to the suggested wiring diagram in the setup, but the regular heat is not blowing warm air. Just outside/room temp air. The cool air, auxiliary heat, and the outsid...

Nest E keeps switching back to old Wifi inactive network

We have 4 Nest E thermostats in our home. Three of them I never have issues with. We recently changed our Wifi network in our home (mesh router with high speed fiber optic) One of them keeps dropping the current new wifi network and connecting to the...

TravisP by Community Member
  • 84 Views
  • 1 replies
  • 0 kudos

Nest Thermostat - Blows Cold Air

Hi all - Desperately needing advice because I tried almost everything.Issue:- Nest thermostat is replacing Honeywell thermostat. It hasn't worked upon installation and the heat setting is blowing cold air. I live in a condo in Canada and the heat pum...

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