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Low battery Nest

Dakesojo
Community Member

3 weeks ago

Low battery repeated warnings  even after the unit has been plugged in to an external power source for 24 hrs 

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1 REPLY 1

moralesvicente
Community Specialist
Community Specialist

2 weeks ago

Hello Dakesojo, 

 

Thank you so much for posting in this community. I’m sorry to hear your Nest thermostat's battery is low. Don’t worry; I'd be more than pleased to help.

I appreciate that you have taken action by performing the troubleshooting step above. To gather further details and determine the optimal resolution, could you please help me by answering these questions?

  • What type of Nest thermostat do you have? For your reference, consult this article: How to tell which Nest thermostat you have.

  • When did the trouble first occur?

  • When did you install the thermostat? 

  • Are all the wires of your thermostat seated firmly in its terminals (with no loose or exposed wires)?

  • Do you see an error code on the thermostat? 

Any additional details you can provide will be helpful.

 

Best regards, 

Daniel

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