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Nest Thermostat installation

Maurawhite00
Community Member

After telling system what wires we had system safety d it wasn’t compatible 

1 REPLY 1

sicsacol
Community Specialist
Community Specialist

Hi @Maurawhite00,

 

Thanks for reaching out to the community forum. I understand that after setting up your system on your Nest thermostat, it says that your system isn't compatible. No worries, I'm here to help. To help me with that, I have a few questions:

  • What type of Nest thermostat do you have? To know the model, please visit the next article: How to tell which Nest thermostat you have.
  • What type of HVAC system do you have? 
  • Could you please share a picture of your current wiring system?

Any additional details you can provide will be helpful.

 

Cheers,
Jonathan