10-15-2021 10:03 AM
The Nest thermostat was installed about a month ago and the installer added it to my Home app on my phone. When I leave the house, the thermostat goes up 4 degrees and she has to manually bump the temp back down so I went to invite my wife to the home and noticed the Nest is no longer showing as a device.
The Home/Away Assist is still working but I expected to see the Nest under devices. Should I do something about that before I add the wife?
11-17-2021 12:03 PM
Hey WhitneyGoodson,
Sorry for the late response. I wanted to follow up and ensure you are good to go. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
Best regards,
Jake
11-19-2021 01:49 PM
Hey WhitneyGoodson,
I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.
Best regards,
Jake
11-22-2021 11:22 AM
Hey WhitneyGoodson,
It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post.
Best regards,
Jake