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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 24460 Views
  • 0 replies
  • 8 kudos

Couldn't save

I am trying to get my phone (Pixel 8A) connected to my Nest thermostat (Nest Thermostat Display 3.6).I keep getting this Message: "Couldn't save, Retry or skip this step for now. Presence sensing won't work until it's saved".I have uninstalled and re...

TomMyles by • Community Member
  • 821 Views
  • 6 replies
  • 0 kudos

Hot water not turning on

Hot water not turning on on its own. It works with the central heating. We have had 2 plumbers who visited us and checked. They both confirmed that the valves are working. For some reason nest doesn't turn the heater on.I can hear the clicks at the h...

AMAK by • Community Member
  • 1412 Views
  • 8 replies
  • 0 kudos

presence sensing keeps turning back on

I keep shutting off presence setting and it automatically turns back on. I have farsight set to off. I read earlier threads but they all reference phones-there are 3 toggles on the presence sensing part of the google home app- the first two are relat...

swasr by • Community Member
  • 482 Views
  • 1 replies
  • 1 kudos

Photos of old thermostat

I can't find the photos Google home had me take of my old thermostat while connecting my new Nest-. I need to see the pictures I took of old wiring

Cooper515 by • Community Member
  • 633 Views
  • 3 replies
  • 0 kudos

Nest Thermostat Heat always on

I have had my system working perfectly for over a year and now it has started to be always heating. The Thermostat is off. Have reset thermostat and heatlink and it's started doing it again overnight.

Nest Thermostat low power

Hellowe have the best thermostat for almost 3 years now and just a month or so ago , message shows “ very low battery - replace before your thermostat goes offline “. Attached is a pic of our wiring. If wiring was wrong, should have had issues before...

AT526 by • Community Member
  • 481 Views
  • 2 replies
  • 0 kudos

No heat mode

Hello everyone, I am having trouble setting up Nest Thermostats at my condo,I had the following wires on my old thermostat:G,O,Y,Rc,COn the old thermostat there is a toggle between "heat" and "cool" modes, as well as 'auto" and "on"When i installed n...

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