Nest 3 Gen Thermostat will not connect to Wi-Fi and is stuck in an update cycle.

[AlastairMcQuade]

Spoiler

not sure what to put in here ?

[Rusell]

Hi AlastairMcQuade, 

Thank you for posting in the community. I understand that your Nest Learning Thermostat (3rd gen) isn't connecting to Wi-Fi and it's stuck in an update cycle. I'm happy to help you!

To help me find the best solution, I'll need to ask you a few questions:

• What troubleshooting have you done so far? 
• Is there any error code or message in the display?
• When did the inconvenience start? 

Keep me posted.

Best regards,

Rusell.