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No heat mode

Eclipse_lite
Community Member

Hello everyone, 

 

I am having trouble setting up Nest Thermostats at my condo,

I had the following wires on my old thermostat:

G,O,Y,Rc,C

On the old thermostat there is a toggle between "heat" and "cool" modes, as well as 'auto" and "on"

When i installed nest and connected the wires as per Google Home app, I am only getting cool mode. The heat mode is not available in the menu on the thermostat, or the app.

How do I enable heat mode? Do I need to  hange any wiring?

 

Thanks

 

1 REPLY 1

Patrick_Caezza
Diamond Product Expert
Diamond Product Expert

@Eclipse_lite 

Post a picture of the original thermostat's wiring here.


To ensure that I see your reply, please tag me using @Patrick_Caezza