09-30-2023 12:33 PM
10-03-2023 02:54 PM
Hello Metzger,
Thanks for visiting the Community.
Just to make sure we’re on the same page, is the Nest thermostat’s display not turning on? If yes, I have a few questions: what country are you located in? What model of Nest thermostat do you have? Is this a new installation? What kind of HVAC system do you have? Did you notice any error codes on the display? Also, are there any recent power outages or electrical work done in the house?
Please try the steps below:
Here’s a guide on how to troubleshoot when your thermostat won’t turn on.
Let me know how it goes.
Best,
Lance
10-05-2023 12:47 PM
First I Want to understand wiring connections. Have White to W and Red to R.Buttons pushed down. Not sure I under stand if used buttons should also be down. Thanks
10-05-2023 12:50 PM
Typos. Have white to W and Red to red, Those buttons pushed down. Do not understand if unused buttons should also be down. Thanks
10-05-2023 01:38 PM
Hi folks,
@Metzger, chiming in — what type of Nest Thermostat do you have? Also, you just have to make sure the buttons are pushed down for the terminals that have wire connected to them, which are the terminals of W and R, and then proceed to follow the remaining steps given by Lance above if needed.
I appreciate your help, Lance.
Thanks,
Zoe