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Nest Thermostat not connecting to home network

iSerce
Community Member

Hi,

I have 5 3rd Gen Nest Thermostats scattered around the house for different areas.

One of them yesterday stopped connecting to the network - while the rest are still fine. I have tried disconnecting/going through the diagnostics with no avail.

It would connect to my phone via hotspot, but not to the wireless network.

I have tried restarting router etc. I am using Unifi AP's around the house.

Any help appreciated!

2 REPLIES 2

iSerce
Community Member

I believe i have sold the issue.

I disconnected the thermostat from the wallmount and let it sit for 30mins. Connected back up and now it seem to connect to home network!

 

moralesvicente
Community Specialist
Community Specialist

Hello iSerce, 

 

Thank you so much for posting. I'm pleased to hear that your thermostat is connected to the Wi-Fi network. If you have any further questions or concerns, please do not hesitate to post them in this forum.

 

Best regards,

Daniel