I installed a new Nest Thermostat in Dec 2023 and it had worked fine until yesterday when my wife texted me at work to say that the house was getting hot. I checked the Nest app and it showed blue (cooling) but it was not. When I got home, neither the compressor nor blower were running. I've had a capacitor fail before knocking out the compressor but never had the blower not turn on, especially combined with the compressor.
I tried flipping the breakers and no help. I broke down and had my HVAC guy come out and he bypassed the thermostat at the unit itself by touching the wires together, essentially hot wiring my AC and it came on. We wired up my old tstat and it fired up right away.
Apparently the Nest failed. Before I go thru the warranty process, is this a common issue with these and if so, is there anything I could do to fix it without exchanging it? Thanks!
