10-15-2021 03:21 AM
Hello, I bought a second hand nest thermostat gen 3. The seller swears that it worked when uninstalled but it does not work when I tried to install it. I got an error code that there was no power to the c wire so I called a repairman. He looked at the system and did not find anything wrong so he reinstalled the old thermostat and it worked perfectly. He told me the nest was bad. He also didn't seem like he liked the nest that much so I am wondering if there is something he either didn't try or doesn't know about. Please help.
11-17-2021 12:02 PM
Hey MyaS,
Apologies for the late reply. I wanted to follow up and ensure you are good to go. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
Best regards,
Jake
11-18-2021 03:15 AM
No, I haven't gotten it working. Right now I have another thermostat installed until I could get any possible solutions.