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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 23619 Views
  • 0 replies
  • 8 kudos

Odd two-stage fan issue

I am trying to understand an issue with my new Nest 4th Gen thermostat. Before switching to the Nest, I was familiar with how the cooling cycle would start with the first stage fan and after a moment the second stage (much louder and more forceful) w...

Setting temperature

I have radiant heat on the main floor of my house where I have the Nest Thermostat. I was told to "set it and forget it" since radiant heat does not like being adjusted all the time. Nest is always trying to decide what my thermostat temperature shou...

Eco Mode on Nest Thermostat - 2 Users

Having an issue of NEST thermostat going into Eco mode involving two user phones. When my husband is away and I am still here it goes into Eco mode. It only seems to recognize his home and away activities from his phone and not mine. Been experiencin...

KimElaine by • Community Member
  • 662 Views
  • 2 replies
  • 0 kudos

ECO problems

My eco keeps turning on even though I am home. In the middle of the night it will turn on, therefore not letting the AC run and it gets hot. I turn it off, switch from away mode back to home and after a little bit it turns back on! This is happening ...

ChadDenny by • Community Member
  • 533 Views
  • 2 replies
  • 1 kudos

Troubleshooting Nest Thermostat Wi-Fi Connectivity Issues

Hi all, I’ve been experiencing some intermittent Wi-Fi connectivity issues with my Nest thermostat and I’m hoping to get some advice or troubleshooting tips from the community. The thermostat seems to disconnect from Wi-Fi randomly, even though my ho...

Cipher5 by • Community Member
  • 838 Views
  • 3 replies
  • 1 kudos

Nest thermostat 4th gen doesn’t have heat or cold

I have my new nest setup with exactly the wiring that was setup with the old thermostat, but it only blows room air, no heat or cold. Our system is a heat pump with electric heating. What should I do?

Sobs by • Community Member
  • 467 Views
  • 1 replies
  • 0 kudos

Could someone please help me set up my 4th Gen Thermostat?

Could someone please help me set up my 4th Gen Thermostat?I have a Lennox X15 heat pump and a G50UH-36B gas furnace. The heat pump stopped working many years ago, and our HVAC company bypassed it but could still run the ac. I recently purchased the 4...

TroyG by • Community Member
  • 251 Views
  • 1 replies
  • 0 kudos

where to connect spare gray wire

My old thermostat has a spare gray wire currently in slot labeled L. I am not sure where to connect in my Nest. I have a geothermal system with heat pump.

rbulkley by • Community Member
  • 346 Views
  • 2 replies
  • 0 kudos
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