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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
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Nest thermostat keeps going into Eco mode even when I'm home

My Nest thermostat keeps going into Eco mode while I'm home. I'm using it through the Google Home app. I don't want to turn presence sensing off because I do like the feature when it works correctly. But I also don't want to be freezing in my house i...

mnfisher7 by Community Member
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  • 1 replies
  • 0 kudos

No presence sensing in Google Home App

I am going crazy over the unavailability of presence sensing in my phone and on the phones of any of my household members.Location is on, high accuracy.I don't have a Home and Away routine, but, once again, have absolutely NO IDEA how to set them, si...

I get stopped by "Sign in to continue the migration"

When I try to install my new nest thermostat, I get stopped by "Sign in to continue the migration." Because I can't remember my password and when you send me a RESET EMAIL it does not arrive in my GMAIL account. It's January and my house is getting c...

Byrdroost by Community Member
  • 334 Views
  • 1 replies
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New House, New Nest Thermostat: Can't Connect. Too many Googles

We left our old Nest Thermostat with the old house. We just got a new Nest Thermostat and want to connect to our NEST APP on my iPhone. I can't get into the NEST APP and the password resets aren't showing up in my GMAIL account. It's 17 degrees F out...

Byrdroost by Community Member
  • 185 Views
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Google Takeout - Thermostat Data missing CSV

About 6 months ago I ran the Google Takeout for my Nest Thermostats and it included a CSV file. I ran it again and to took 8 days to run and only provided JSON files. It also broke the data up into 9 files to download even though each was around 250K...

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Tanquen by Community Member
  • 472 Views
  • 2 replies
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Awful Auto Eco mode, along with awful help responses in the past

This has been mentioned in several previous posts all unsolved, also " locked" because it's clear there's no solution. Thus, the only solution might be to keep posting new complaints about the Gen 4 Auto eco mode.... There is NO way to disable it. Th...

Mvj by Community Member
  • 295 Views
  • 1 replies
  • 4 kudos

Nest Thermostat Compatibility Photo

i tried to use compatibility prompt but I was told to post a photo. Is nest thermostat compatible My photo upload isn't working for some reason, but the only wires present currently are R, O/B, W, G

DanCandy by Community Member
  • 442 Views
  • 3 replies
  • 0 kudos
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