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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
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  • 8 kudos

Nest 4th Thermostat wires

Hello everyone I’ve disconnected my Rheem Thermostat and it has a R, C, E1 and E2 wires. Can it be connected to my new Nest Thermostat? Should I just call a HVAC technician?Thank you

Nest E install help

Hi, just got a Nest Thermostat E to replace our American Standard non-smart thermostat.I pulled the cover off and see the wires, entered them into the compatibility checker and it says not compatible, but I think it actually is.- I have X2 (emergency...

Jacobro by Community Member
  • 554 Views
  • 3 replies
  • 0 kudos

Gen 3 thermostat

I keep getting disconnected from wifi. No other devices in the home have this problem. The only thing I see according to all the trouble shooting help tips is my battery is at little low. 3.697 v ....help! I have starlink which has been very reliable...

Jeffseff by Community Member
  • 388 Views
  • 1 replies
  • 0 kudos

Lack of documentation for Nest thermostats

I have an early Nest thermostat - the one with the side controls - might even be generation 1 , cant tell. I've lost connectivity temorarily due to wifi issues and need to program the thermostat manually to adjust the temperature schedule. But there ...

spersels by Community Member
  • 568 Views
  • 3 replies
  • 1 kudos

Nest E Thermostat not working

Having issues working my thermostat Y1 (Yellow) – Yellow wireG (Green) – Green wireR (Red) – Red wireW1 (White) – White wireC (Common) – Blue wire (likely, though it’s hard to see clearly)O/B (Orange/Heat Pump) – Orange wireThese are the wires connec...

Juddyxo12 by Community Member
  • 390 Views
  • 1 replies
  • 0 kudos

Install without a homeowner account

I am a heating contractor. Can a nest gen 4 be installed without a homeowner google home account? Can I use my google home account to set it up without adding it to my account, and let the homeowner add it to their account later? If I’m in an area wi...

DaveCox by Community Member
  • 881 Views
  • 1 replies
  • 0 kudos

Wifi not connecting

Thermostat not connecting to wifi. Was working an hour ago. Tried all troubleshooting and it will not connect

MonaGasc by Community Member
  • 382 Views
  • 2 replies
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Resolved! Stuck on download screen

My Nest Thermostat E was stuck for 2 days and I have no idea what exactly worked, because I tried every single thing, but I'm happy to report it is now working again.The key thing was that the picture of the house with the arrow changed to a picture ...

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MaidaVale by Community Member
  • 1010 Views
  • 4 replies
  • 0 kudos

Heat link has no power

Hi … everything has been working fine, i went on holiday and returned to low battery on my nest. I have used a few troubleshoots and have tired to reset by pushing the reset button for 20 seconds but there is no light (green/yellow) I have checked al...

Joann3 by Community Member
  • 303 Views
  • 1 replies
  • 0 kudos

STILL can't login via Chrome

As many others have posted, we STILL can not log into out devices with Chrome. We plan on fixing YOUR issue, or are we, as usual, gonna waste people's time with Useless FAQ's and BS troubleshooting steps to fix YOUR issue?

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