Nest Thermostat

[DebDeb1]

I had my brand new Nest and now I have a renter.  It wont allow her to use it.  I have tried to delete my Nest accounts ect.  She can not even use it manually.  Can anyone tell us how to do this ?  Im ready to just return the dam thing. 

[Jake]

Hey DebDeb1,

I am sorry to hear you are having trouble with the device, and your renter is not able to use it. I wanted to follow up with you, and see if I could be of help. I found an article with some details that could be of use. Please let me know if that helps, or if you are still having trouble from here.

Best regards,

Jake

[Jake]

Hey DebDeb1,

I wanted to check in and see if you are still in need of any help with your device. Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

[Jake]

Hey DebDeb1,

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.

Best regards,
Jake