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Nest account linked with Google but doesn't linked the service.

Mrtr
Community Member

I have brought a nest learning thermostat v3. I created a account with log in with google. Everything works well but the thermostat doesn't show up in google home. When I try to add the service and login they say, you can only login with login with google, but no button. I think that this is a bug. I want to use google assistant or a routine to set the heating down when I go to sleep. 

The only thing I think to do that is to unlink nest from my google account, reset the thermostat and make a new account. Then link first the service and then migrate to google. Anyone a solution? 

2 Recommended AnswerS

MplsCustomer
Bronze
Bronze

@Mrtr 

When a thermostat is installed in the Google Nest app, it's supposed to AUTOMATICALLY show up in the Google Home app, but I've seen lots of other customers in this forum report that's not happening for some unknown reason.

Many customers have used this workaround: create a temporary second Google Nest "home/structure" in the Google Nest app, then go to that empty second "home" in the Google Home app and delete it. The thermostat then appears in the Google Home app. Apparently, doing this forces the 2 apps to sync.

View Recommended Answer in original post

Mrtr
Community Member

Hi @EdwardT and @MplsCustomer Thanks, everything works good. 

View Recommended Answer in original post

5 REPLIES 5

Mrtr
Community Member

Solution, unlink from Google, reset and link again.

EdwardT
Community Specialist
Community Specialist

Hi folks,

 

@MplsCustomer, thanks for the help!

 

@Mrtr, how's it going with your Nest Thermostat? Still need our help?

 

Thanks,

Edward

Mrtr
Community Member

Hi @EdwardT and @MplsCustomer Thanks, everything works good. 

Markjosephp
Community Specialist
Community Specialist

Hi there,

 

Sounds great! Thanks for the update, @Mrtr. We're glad that you were able to sort it out. So we'll be locking this thread in 24 hours. If you have any other concerns or questions, please feel free to create a new post.

 

Regards,

Mark

MplsCustomer
Bronze
Bronze

@Mrtr 

When a thermostat is installed in the Google Nest app, it's supposed to AUTOMATICALLY show up in the Google Home app, but I've seen lots of other customers in this forum report that's not happening for some unknown reason.

Many customers have used this workaround: create a temporary second Google Nest "home/structure" in the Google Nest app, then go to that empty second "home" in the Google Home app and delete it. The thermostat then appears in the Google Home app. Apparently, doing this forces the 2 apps to sync.