12-03-2022 02:42 AM
Went on holiday and everything was working fine. Attempted to use app while away but couldn’t connect. Upon return I can turn heating and hot water on at thermostat- but the app doesn’t have the thermostat on it. But the schedule that was in the app seems to be working (don’t know if that’s saved in my iPhone app or in the thermostat).
How do I recover the app?
12-07-2022 03:56 AM
Thanks for reaching out. I'm sorry to hear about the issue with your Nest App. Is the Nest App still installed on your phone at the moment?
12-09-2022 05:27 AM
Hi, just wanted to check in. Do you need any further assistance? If so, make sure to let me know.
12-11-2022 06:14 AM
Hi there, as you haven't replied, we're just gonna go ahead and close the thread. Let us know if you need anything else. Have a great day ahead!