Nest and Boiler working but not communicating after power cut

[thisislukeoc13]

After a power cut the nest thermostat is on and saying it’s connected but it’s not working with the boiler. I can override and use the boiler independently but it’s just not working with the thermostat. Please help!

[Jenelyn_O]

Hi thisislukeoc13,

Thanks for reaching out. A few questions: what Nest Thermostat do you have? Check this link to know what thermostat you have. Also, do you see any messages or code on your thermostat? 

Best,

Jenelyn

[Jake]

Hey there,

I wanted to check in and see if you managed to see Jenelyn's post. Please let me know if you have any questions from here. I would be happy to assist, and make sure you are good to go.

Best regards,
Jake

[AbigailF]

Hello thisislukeoc13,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Cheers, 
Abi