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Nest app erased my thermostats

Andtos
Community Member

Yesterday it was working perfectly but this morning I waked up and I couldn’t see my thermostats on the app , what could have happened? I can only see my thermostats on Google home but I dont like Google home .

1 REPLY 1

EmersonB
Community Specialist
Community Specialist

Hello Andtos,

Thanks for reaching out here in the Community. To know more about this issue, I’d like to confirm, do you have other home members? Which Nest Thermostat do you have? How many home structures do you have? In case you have multiple home structures, try checking your Nest Thermostat there. 

Regards,
Emerson